Cancellation Policy

Order cancellations (one-time purchases)

If you need to cancel an order, contact us as soon as possible.

· If the order has not yet shipped, we’ll cancel and refund it.

· If the order has already shipped, it can’t be cancelled, but you may still be able to use the 14-day withdrawal right (see Refund Policy) if the product remains unopened and eligible.

Subscription cancellations (Coffee-aaS)

Subscriptions are designed to be flexible. You can:

· cancel at any time

· pause or skip shipments

· change frequency or coffee selection

To avoid the next charge/shipment, changes must be made before the billing cutoff (we recommend 48 hours before the next scheduled renewal/shipping window, which is a common standard for subscriptions).

If a renewal has already been processed, that shipment will go out as planned and the subscription will end afterward.

How to cancel or modify

Use your customer account dashboard, or email us.