{"id":17947,"date":"2026-02-03T08:55:37","date_gmt":"2026-02-03T08:55:37","guid":{"rendered":"https:\/\/heartofcoffee.fr\/?page_id=17947"},"modified":"2026-03-09T16:02:36","modified_gmt":"2026-03-09T16:02:36","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/heartofcoffee.fr\/fr\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Order cancellations (one-time purchases)<\/h4>\n\n\n\n<p>If you need to cancel an order, contact us as soon as possible.<\/p>\n\n\n\n<p>\u00b7 If the order has not yet shipped, we\u2019ll cancel and refund it.<\/p>\n\n\n\n<p>\u00b7 If the order has already shipped, it can\u2019t be cancelled, but you may still be able to use the 14-day withdrawal right (see Refund Policy) if the product remains unopened and eligible.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Subscription cancellations (Coffee-aaS)<\/h4>\n\n\n\n<p>Subscriptions are designed to be flexible. You can:<\/p>\n\n\n\n<p>\u00b7 cancel at any time<\/p>\n\n\n\n<p>\u00b7 pause or skip shipments<\/p>\n\n\n\n<p>\u00b7 change frequency or coffee selection<\/p>\n\n\n\n<p>To avoid the next charge\/shipment, changes must be made before the billing cutoff (we recommend 48 hours before the next scheduled renewal\/shipping window, which is a common standard for subscriptions).<\/p>\n\n\n\n<p>If a renewal has already been processed, that shipment will go out as planned and the subscription will end afterward.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to cancel or modify<\/h4>\n\n\n\n<p>Use your customer account dashboard, or email us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>","protected":false},"excerpt":{"rendered":"<p>Order cancellations (one-time purchases) If you need to cancel an order, contact us as soon as possible. \u00b7 If the order has not yet shipped, we\u2019ll cancel and refund it&#8230;.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-17947","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/pages\/17947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/comments?post=17947"}],"version-history":[{"count":3,"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/pages\/17947\/revisions"}],"predecessor-version":[{"id":18154,"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/pages\/17947\/revisions\/18154"}],"wp:attachment":[{"href":"https:\/\/heartofcoffee.fr\/fr\/wp-json\/wp\/v2\/media?parent=17947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}